Energy bill support
Find out how to get support with gas and electricity bills.
Fuel Bank
If you’re struggling to pay your energy bills, contact your energy provider first as they may be able to help.
Many people have to make the difficult choice between heating their home and putting a meal on the table, because they are unable to afford to do both. As a result, people in this situation do not top up their pre–payment meters, leaving them without gas and electricity for cooking, heating and hot water. Wokingham Foodbank operates a Fuel bank scheme to provide support for Wokingham Borough Council residents who are unable to afford energy costs.
If you need further support with energy bills, contact one of the organisations below.
Who to contact for support with energy bills
Your energy provider
In the first instance, contact your energy provider to see if they can offer any assistance. They may be able to review your bill and payment plan or have hardship funds available.
Your local council
Contact your local council with the specific request of accessing the Household Support Fund. This is a grant distributed by councils in England specifically to support those who need it most.
Contact your local council or local authority to see what support they can provide. Find out more on the Wokingham Borough Council website.
Your local Citizens Advice office
Contact your local Citizens Advice office. It will be able to help you identify any grants you may be entitled to and support you with any applications.
Social Housing Provider
If you are renting through a Housing Association some social housing providers have pots of funding for energy support. You could try contacting your social housing provider to see if they can offer advice and support.
Energy Support Scheme
The Energy Support Scheme (an energy bills discount provided by the government to eligible households) has now ended.
Advice helpline
If you’re worried about money and struggling to afford the essentials, you can contact a free helpline for personalised support.
A trained Citizens Advice advisor can help with:
– Navigating the social security system.
– Identifying any grants you may be eligible for.
– Access to emergency support if you can’t afford the essentials.
– Referrals for mental health information and support.
Call for free on 0808 208 2138
Get emergency food
If you need help, we can provide an emergency food parcel. We can help you find out where to get a food voucher for emergency food.
